Frequently Asked Questions
Your guide to style, shipping, and shopping with FMS Hobby Official.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges can be processed for different sizes or colors depending on stock availability.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
FMS Hobby Official is committed to quality and ethics. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices across our entire fashion line.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey until it reaches your door.