Returns & Exchanges
At FMS Hobby Official, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship the Package
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing